I had already tried resetting the app and it just hung up for over an hour with the little dots going around and around. It never finished resetting. Here's what the troubleshooter showed:. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Julia JLH. Uninstall is greyed out, now the app won't open at all. This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi, Try running the Win App Troubleshooter. Another method. Then type WSReset. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Have you tried this method? Right-click the PowerShell and run it as Administrator. Just did that, didn't seem to do anything, just got another command line, same as where I pasted the text Hi Julia.
If you will work with me I will be here to help until the issue is resolved. I'll give you everything possible that works to fix the Store, based on helping to fix it a dozen times a day for years here. You might be asked to enter your account password once more. Clearing the Google Play Store app cache often solves a lot of problems, download pending issues included. Here is how you can do this Note: the steps might differ depending on your Android version and manufacturer UI, but only slightly.
Finally, you should restart your device. Once your smartphone or tablet has rebooted, downloads should be no longer be pending. Are your downloads still stubbornly pending? To check if one is currently available for your device, head to Settings. If an update pops up, install it, and hope for the best. You can also check if the Google Play Store needs an update itself. If a newer version is available, it will be automatically downloaded once you tap Play Store version.
One of the other methods that might help you avoid the download pending error is removing or switching the Google account associated with the Play Store. If you are at the end of your rope and nothing seems to help, a more drastic step might be in order.
Uninstalling all Play Store updates. You may be prompted to change the Play Store to its factory version.
If so, tap OK. The app will automatically update itself to the latest available version. If for some reason, you need to update or install it manually, you can follow our detailed guide on downloading and installing the Play Store here. Did we help you solve the problem? Do you have other solutions that worked for you?
Let us know in the comments. Read next: How to install third-party apps without the Google Play Store. How to fix the Google Play Store "download pending" error The download pending issue is more common than we'd like to admit, but it has an easy fix.
How To By Suzana Dalul. Check downloads and updates Reset your connection Make sure you have enough storage Restart your device Download with your browser instead.
Check current downloads and updates. Just press the X next to their name to cancel the download and proceed with getting the app you urgently need. Check your connection It might sound silly, but this should always be one of the first steps you take. Here is how to do that: Head to the Play Store and then tap on the menu button in the upper left corner three lines. If downloading resumes as normal, your home or office network is to blame.
Restart your modem and if all else fails, call your Internet service provider. Check your storage and SD card. Free up some space by uninstalling unused apps or deleting old photos and videos you have backed up elsewhere.
Attempt your download once again. Download apps through your browser instead You can try circumventing the download pending problem by getting your apps via your mobile or PC browser. Clear Google Play app cache and data.
Head to Settings , then Apps. Locate the Google Play Store and tap it.
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